Support
Contact Support
Need additional help? We’re here for you.
ACCOUNT OR LOGIN HELP
If you are having trouble with your account, login, password, or email, please contact us for assistance.
PRAYER WALL HELP
If you have a question about posting a prayer or using the Prayer Wall, we’ll be happy to help.
CONTACT US
Email:
support@myhoperises.com
When contacting us, please briefly describe the problem or question so we can better assist you.
PLEASE NOTE
Do not include passwords or other sensitive personal information in your email.
Thank you for being part of the Hope Rises Prayer Wall community.
Prayer Wall Help
Learn how to use the Prayer Wall and connect with others in prayer.
POSTING A PRAYER
Use the Post Prayer button to share a prayer request. Add a title, choose a category, and write your request.
POSTING ANONYMOUSLY
If you do not want your name shown with a prayer request, turn on the Anonymous option before posting.
PRAYING FOR SOMEONE
On the Prayer Wall, tap the praying hands icon to let someone know you prayed for their request.
ENCOURAGEMENT & FAITH
Use the other reaction icons to send encouragement or show faith and support for someone’s prayer.
FINDING YOUR PRAYERS
Use the Prayers section to view your personal prayer activity and prayers you have posted.
COMMUNITY
Use the Community section to connect with the wider Prayer Wall community.
NEED MORE HELP?
Return to Help & Support and select Contact Support.
Account Help
Having trouble accessing your account? Here are a few things that may help.
LOGIN HELP
Make sure you are using the same email address you used when creating your Prayer Wall account.
FORGOT YOUR PASSWORD?
From the Login screen, select “Forgot Login Info” and enter your email address. We’ll send you a link to reset your password.
NOT RECEIVING THE RESET EMAIL?
Check your spam or junk folder and make sure you entered the correct email address.
EMAIL OR ACCOUNT PROBLEMS
If you still cannot access your account or need help with your account information, please use Contact Support.